At a Glance
Industry
Transport Energy
Revenue
$30B+
Employees
9,000+
Legal Entities
50+
Tax Team
5 FTE
ASX Listed
Yes
The Challenge
A leading Australian transport energy provider had outgrown their manual, Excel-driven tax compliance process. With 50+ legal entities, the cracks were showing:
Fragmented processes — Tax effect accounting, income tax returns, and book-to-tax reconciliations ran as three disconnected workflows
Key person risk — Only one individual understood the Excel model's logic, creating bottlenecks and stress
Endless reconciliations — Book-to-tax true-up took 6–8 weeks of intensive manual work, with journals often booked 3+ months after lodgement
ATO pressure — Responding to Justified Trust queries required creating new workpapers from scratch, extending response times
Team burnout — Excessive hours during close, limited time for thorough reviews, mounting stress
Why They Chose TaxTime
After evaluating three established market solutions, none were fit for purpose. TaxTime was selected for:
- Ledger alignment — Tax treatment mapped directly to GL accounts with full transparency
- One unified process — Provision to return on the same logic and data
- Embedded governance — Approvals, version tracking, and audit trails built in
- Entity-level precision — No more manual "pushdown" of group calculations
- ATO-ready outputs — Complete PBT-to-taxable-income reconciliation on demand
The Transformation
The income tax process was completely redesigned — from three fragmented workflows to one unified system.
Before
After
Book-to-tax took 6–8 weeks
Completed in 5 days
Excessive hours, high stress at close
Calm, controlled environment
Key-person dependency
Shared clarity across the team
New workpapers for every ATO query
Complete transparency on demand
Results
"The team no longer works excessive hours during close, resulting in a calmer, more controlled environment."
- 91% faster book-to-tax reconciliation (6-8 weeks → 5 days)
- One system, one process — provision and return on the same data
- Eliminated key-person risk — logic is visible, anyone can review
- ATO confidence secured — full lineage from disclosures to GL balances
- Scalable foundation — now expanding to international jurisdictions
What's Next
Encouraged by the transformation in Australia, the company is now extending TaxTime to international jurisdictions — Singapore, US, and New Zealand — to maintain a consolidated view of global tax positions with consistent standards across all entities.
This case study has been anonymised at the client's request.
